If you want to apply for a refund, please follow the following steps:

  1. Post a message with a detailed description of the problem in the contact us section of the item.
  2. Please give the author 2 business days to reply.
  3. We will look into the problem and proceed with the refund process if applicable.

We do not refund your purchase in the following situations:

  • The reason for the refund if you have made an accidental purchase.
  • The reason for the refund if you don’t want the item anymore.
  • The item is not working as it should because you do not have the expertise to use the item correctly.
  • The problem is caused by a misconfigured environment is not by a defect of the item itself.
  • You have not posted a message with a detailed description of the problem in the support section of the item and have not given the author the chance to solve the problem.
  • If the purchase is more then 30 days ago
  • Refund is not applicable on below category